The restaurant supervisor job is to oversee the daily running of the restaurant and staff in conjuction with the restaurant manager and food and beverage manager

Report to:

Restaurant Manager and F&B Manager

View our Restaurant Vacancies


· Grade 12 or equivalent
· Accommodation Certificate/ Hotel School diploma is advantageous
Work experience:

· Previous experience in the same or similar position in a 4/5 star hotel
· Familiar with all duties and procedures in a restaurant Environment
· MS Office (Word, Excel and Email) is essential
· Opera experience is advantageous

· Reliable, responsible and dependable to fulfill obligations
· Admin Orientated
· Able to Manage and Control all systems and procedures
· Proactive
· Excellent management techniques
· Attention to detail
· Willingness to lead, take charge and offer direction
· Ability to multitask
· Show initiative by taking control of task
· Excellent communication skills
· Friendly and service orientated
Tasks (include but not limited to):

· Ensure service levels are maintained and sustained
· Ensure quality and concepts are implemented and maintained
· Ensure stock control system is in place
· Operate and present according to the guidelines of the Food and Beverage Custodian
· Producing management reports as required
· Be familiar with guest staying at the hotel
· Upsell F&B, accommodation and tourism services
· Inform guests of current specials
· Schedule staff hours and assign duties for staff.
· Establish standards for personnel performance and customer service.
· Maintain dress code standards
· Conduct performance appraisals
· Implementation of the SOP’s.
· Progressive discipline in conjunction with Human Resources
Assisting with restaurant staff recruitment

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