RESTAURANT SUPERVISOR JOB DESCRIPTION
The restaurant supervisor job is to oversee the daily running of the restaurant and staff in conjuction with the restaurant manager and food and beverage manager
Report to:
Restaurant Manager and F&B Manager
View our Restaurant Vacancies
Requirements/Education:
· Grade 12 or equivalent
· Accommodation Certificate/ Hotel School diploma is advantageous
Work experience:
· Previous experience in the same or similar position in a 4/5 star hotel
· Familiar with all duties and procedures in a restaurant Environment
· MS Office (Word, Excel and Email) is essential
· Opera experience is advantageous
Other:
· Reliable, responsible and dependable to fulfill obligations
· Admin Orientated
· Able to Manage and Control all systems and procedures
· Proactive
· Excellent management techniques
· Attention to detail
· Willingness to lead, take charge and offer direction
· Ability to multitask
· Show initiative by taking control of task
· Excellent communication skills
· Friendly and service orientated
Tasks (include but not limited to):
· Ensure service levels are maintained and sustained
· Ensure quality and concepts are implemented and maintained
· Ensure stock control system is in place
· Operate and present according to the guidelines of the Food and Beverage Custodian
· Producing management reports as required
· Be familiar with guest staying at the hotel
· Upsell F&B, accommodation and tourism services
· Inform guests of current specials
· Schedule staff hours and assign duties for staff.
· Establish standards for personnel performance and customer service.
· Maintain dress code standards
· Conduct performance appraisals
· Implementation of the SOP’s.
· Progressive discipline in conjunction with Human Resources
Assisting with restaurant staff recruitment