Management Couple Job Description
Management Couples work in the hospitality industry, together managing boutique hotels, guest houses and most often safari lodges in remote areas. To find a management couple job, please check out all of our lodge vacancies.
KEY OUTPUTS:
Overall management, including operations, guest experience, R&M, kitchen, financial and staff management and development
Budget and forecast creation, management and control in conjunction with the Lodge Administrator and the Regional Finance Manager. Management of the lodge CAPEX programs
Human resource management, lodge recruitment and staff development
Infrastructure – development and maintenance of all infrastructure
IT – maintenance IT
Security – security, emergency response and fire control
Healthcare – reviewing healthcare facilities and evacuation arrangements
Environmental health – waste, sanitation, mosquito and pest control
Government – liaison with local, regional and national Government and relevant stakeholders in conjunction with the Regional Manager. Compliance with local licensing, permits etc.
Conservation and Community – working with the Africa Foundation in conservation and community projects and partnerships arrangements
Sustainability – responsible for ensuring sustainability targets are met and improved upon year on year
Risk Assessment – ensure the establishment is risk assessment compliant
Marketing – management of social media platforms, including Facebook, Instagram, etc.
Build upon the existing guest experience to create new ideas and to ensure the product remains fresh and modern, whilst staying true to the history of the area – this includes guest delights, accommodation, food, staff, activities
Building relationships with new and repeat guests
Maintaining and reinforcing an environment where the Brand Standards are continuously met and visible throughout the daily functioning of the property.
Ensure lodge to do lists are actioned and completed (within budget)
Maximise efficiencies in procurement
KNOWLEDGE REQUIRED
At least 3 – 5 years Management Experience
Hospitality and Service Training Experience
SKILLS REQUIRED:
Energetic, proactive person with well-developed concept of the importance of providing a world-class guest experience, and the ability to provide that experience
Passionate about sustainable tourism and conservation
Driven, energetic, compassionate and ambitious, with strong leadership and mentoring skills
Unrelenting attention to detail and high standards
Structured manager with experience of leading diverse teams
Practical with some experience of maintenance
Open minded and able to think outside of the box
The ability to motivate and inspire yourself and others
Excellent interpersonal skills and communication
Competent financial and IT skills
