Management Couple Job Description

Management Couples work in the hospitality industry, together managing boutique hotels, guest houses and most often safari lodges in remote areas. To find a management couple job, please check out all of our lodge vacancies.


Overall management, including operations, guest experience, R&M, kitchen, financial and staff management and development

Budget and forecast creation, management and control in conjunction with the Lodge Administrator and the Regional Finance Manager. Management of the lodge CAPEX programs

Human resource management, lodge recruitment and staff development

Infrastructure – development and maintenance of all infrastructure

IT – maintenance IT

Security – security, emergency response and fire control

Healthcare – reviewing healthcare facilities and evacuation arrangements

Environmental health – waste, sanitation, mosquito and pest control

Government – liaison with local, regional and national Government and relevant stakeholders in conjunction with the Regional Manager. Compliance with local licensing, permits etc.

Conservation and Community – working with the Africa Foundation in conservation and community projects and partnerships arrangements

Sustainability – responsible for ensuring sustainability targets are met and improved upon year on year

Risk Assessment – ensure the establishment is risk assessment compliant

Marketing – management of social media platforms, including Facebook, Instagram, etc.

Build upon the existing guest experience to create new ideas and to ensure the product remains fresh and modern, whilst staying true to the history of the area – this includes guest delights, accommodation, food, staff, activities

Building relationships with new and repeat guests

Maintaining and reinforcing an environment where the Brand Standards are continuously met and visible throughout the daily functioning of the property.

Ensure lodge to do lists are actioned and completed (within budget)

Maximise efficiencies in procurement


At least 3 – 5 years Management Experience

Hospitality and Service Training Experience


Energetic, proactive person with well-developed concept of the importance of providing a world-class guest experience, and the ability to provide that experience

Passionate about sustainable tourism and conservation

Driven, energetic, compassionate and ambitious, with strong leadership and mentoring skills

Unrelenting attention to detail and high standards

Structured manager with experience of leading diverse teams

Practical with some experience of maintenance

Open minded and able to think outside of the box

The ability to motivate and inspire yourself and others

Excellent interpersonal skills and communication

Competent financial and IT skills

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