TRAVEL RESERVATIONS ASSISTANT JOB: Tokai, Cape Town

Full Time Jobs
  • Post Date: 8th November 2019
  • Apply Before: 31st December 2019
Job Description

POSITION: Reservations Support Consultant
LEVEL: Junior

REQUIRED:

EDUCATION / WORK EXPERIENCE:

  • Diploma or tertiary qualification in Travel & Tourism.
  • Previous work experience in inbound tourism and knowledge of reservations and booking systems (Wetu, ResRequest and Travelogic) advantageous.
  • 2 nd language an added bonus,
  • South Africa residency.
  • Matric with maths (at least standard grade) and
  • Computer Literate (Microsoft Office, Email, Internet). Proven English literacy – read, write and speak fluently. Working knowledge of Excel.

MAIN PURPOSE OF JOB:

  • To support the Reservation consultants with all daily tasks to deliver exceptional itineraries and customer service – updating booking & guest information,
  • 3rd party supplier administration including availability checks,
  • Provisional holds and confirmations,
  • internal booking support for staff, educational stays, transport & flight bookings

PERSONAL ABILITIES: Team worker with the ability to interface effectively within the Reservations team. Passionate & confident, with a positive attitude and attention to

detail, willing to go the extra mile. Strong communication skills both written and oral.

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