Job Description
A stunning restaurant is looking for an experienced Floor Manager – must have high end commercial restaurant experience.
Education:
Grade 12 National Senior Certificate or equivalent
Post-matric qualification is advantageous (especially relating to the field of work).
Work Experience:
The applicant should have at least 2 years of senior experience in the proposed field.
Good knowledge on duties and procedures in a restaurant environment.
Computer knowledge (word, outlook, excel)
Knowledge of Pilot software.
Experience in large restaurants is beneficial
The applicant must:
Be well spoken
Be fluent in English
Be hardworking
Be organized
Be able and willing to work in a team
Pay attention to detail
Be reliable and responsible
Show initiative
Be customer service oriented
Be outgoing
Able to follow rules and conduct set forth by the restaurant
Be able to work under pressure
Duties include, but are not limited to:
Implement and follow the rules of the company
Maintain dress code standards
Deal with customers, compliments and complaints, follow up etc.
Maintain and sustain top service levels
Manage a large staff compliment
Checking that all duties have been completed by floor staff.
Present a positive image of the company
Assist in all areas where needed
Opening and closing duties
Salary: R13k CTC
