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Wine Tutor (Fixed Term Contract) – Stunning Wine Estate – Stellenbosch
Our client, a stunning wine estate in Stellenbosch, is seeking a passionate and knowledgeable Wine Tutor for a fixed term contract to deliver exceptional wine-tasting experiences and cellar tours to guests. The ideal candidate will have a deep understanding of wines, a strong customer service orientation, and the ability to engage with distinguished clientele to ensure memorable visits.
Description:
As a Wine Tutor, you will be responsible for conducting tutored wine tastings, leading cellar tours, and providing outstanding service that enhances guest satisfaction. This role requires a patient, personable, and enthusiastic individual with a passion for wine and the hospitality industry. You will play a crucial role in promoting wine sales, managing stock, and ensuring compliance with all relevant liquor regulations.
- Set up and prepare the tasting area for guests.
- Conduct engaging and informative tutored wine tastings.
- Lead guests on cellar tours, sharing knowledge of the wine production process.
- Ensure the presentation, quality, and temperature of all wines and beverages are correct.
- Process wine orders through Capreo, Cape Ardor, and Aspiring Logistics.
- Manage stock levels, including collection, re-stocking, and inventory control.
- Minimize loss through breakage, waste, theft, and incorrect orders; document any losses.
- Maintain strict tasting and portion control standards.
- Conduct daily stock-takes of wine and beverages and complete stock movement sheets.
- Promote and process wine sales, enhancing guest experience and maximizing revenue.
- Adhere to the provisions and regulations of the Liquor Act (No. 59 of 2003) and other relevant regulations governing the sale of alcoholic beverages.
Requirements:
- Grade 12 (Matric) qualification.
- Own reliable transport.
- Preferably 1-2 years of experience as a Wine Tutor or in a similar role.
- In-depth knowledge of wines and the ability to communicate this effectively to guests.
- A passion for wine and the hospitality industry.
- Excellent interpersonal and communication skills.
- Strong customer service orientation with the ability to interact professionally with distinguished clientele.
- Must be well-presented and have a professional demeanour.
- Willingness to work flexible hours and manage time effectively under pressure.
- An enthusiastic personality and a positive attitude.
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To apply for this job please visit jobs.recruit360.co.za.