• Full Time
  • Johannesburg
  • - Neg on experience USD / Year
  • This position has been filled
  • Salary: R- Neg on experience


  • Street Address: Main
  • Town/City: Johannesburg
  • State/Province: Gauteng

Website Hospitality Jobs Africa

Hospitality recruitment agency

Travel Specialist – Retail – Johannesburg

Our client is looking for an experienced Travel Specialist for retail in Johannesburg, at least 5 years of reservations experience preferably in a tour operating environment

KEY OUTPUTS:
– Calm and professional interaction with both suppliers and travel planners, telephonically & via email
– Creative and out of the box planning and designing of itineraries
– Handling reservation requests either email or telephonic
– Processing of reservations from quote to finalising, including reservations, invoicing and travel documents
– Professional servicing of our dynamic direct guests
– Proactive selling of our products and services ensuring the best possible safari for the guest
– Saturday duty and cell phone duty on a rotation basis
– Public holiday duty and cell phone duty on a rotation basis
– Working hours – shift work required (07:00 – 15:30 & 09:30 – 18:00) on rotation basis
– Backup for colleagues when they are away from the office
– Expanding product knowledge through attending training sessions
– An independent, curious and “can do it” nature
– Upholding the cornerstones of the company values

KNOWLEDGE REQUIRED:
– A good knowledge on any of the destinations – Tanzania, Kenya, Zanzibar, Zambia, South Africa, Botswana, Zimbabwe,  Namibia, Mozambique, Rwanda, Uganda, Seychelles
– A good knowledge on FIT and Groups policies and procedures
– Communication skills and a good command of the English language
– Tourplan reservations system, added advantage

SKILLS REQUIRED:
– Time & desk management
– Computer aptitude
– Understanding of travel industry
– Attention to detail
– Elaborating in writing explanations or descriptions
– Exceptionally customer focused
– Creativeness, flexibility, high energy and patience
– An independent, curious and “can do it” nature
– Creativeness, flexibility, high energy and patience

EXPERIENCE REQUIRED:
– Must have at least 5 years of reservations experience preferably in a tour operating environment

To apply please email [email protected] or click on the apply for job button below.

If you have not heard back from us within 7 days, please accept that your application was not successful on this occasion, Have a look at more of our available jobs in the Hospitality and Catering industry

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