Spa Receptionist – Wellness Day Spa – Camps Bay

Spa Receptionist – Wellness Day Spa – Camps Bay

Are you ready for an exciting and challenging role in the spa industry?

We are currently seeking a Receptionist to take responsibility of front desk operations. You will be responsible for the reception and retail areas, coordinate diaries and therapists, while ensuring efficient and effective administration of the facility.

Description:

• Take responsibility for the reception and retail area
• Managing room and therapist efficiency and profitability
• Manage professional platform partners within all facilities
• Manage accuracy of database on ESP
• Create the ultimate customer experience
• Handle enquiries, complaints and feedback, resolving any issues and promptly report back to the manager
• Confirm bookings and ensure payments
• Build and maintain client relationships and inform them about specials
• Financial management – daily cash-ups and reports (daily, monthly)
• Manage inventory and supplies
• Cross promotion and selling of spa services

Requirements:

• Matric
• ESP Software experience (Essential)
• Minimum 1 years in the wellness industry
• Minimum 1 years reception/sales experience
• Previous experience in a leadership role
• Computer literate, especially Excel
• Opera Software experience (advantageous)
• Must be available for flexible shifts

To apply for this job, click here.

If you have not heard back from us within 7 days, please accept that your application was not successful on this occasion, Have a look at more of our available jobs in the Hospitality and Catering industry.