Senior Back Office Engineer – 5* international lodge group – Masai Mara National Reserve

Senior Back Office Engineer

5* international lodge group is seeking a Senior Back Office Engineer who will report to the IT Manager. You will fulfil a multifaceted role and be responsible for maintaining Systems and ICT Infrastructure.

The Senior Back Office Engineer will report to the IT Manager. The Senior Back Office Engineer fulfils a multifaceted role and is responsible for maintaining Systems and ICT Infrastructure.

KEY OUTPUTS:

Configure, Monitor and Maintain the VMware ESX and core infrastructure storage environment
Configure, Monitor and Maintain hardware including switches, routers, Servers, Firewalls,
Telephone systems
Design and build-out Head Office, Regional Office, and Lodge infrastructure to meet business requirements
Monitoring systems and services to ensure system availability and sufficient capacity exists
Mitigate risks in the server, storage, and network environment
Apply operating system patches, hotfixes, service packs, and hardware updates
Identify opportunities for increased reliability, availability, supportability, performance, and security
Investigate higher tier incidents and resolve problems
Implement, maintain, and monitor IT security standards and best practices
Build out and maintain Backup\Disaster Recovery and High Availability capabilities
Contribute to developing, documenting, implementing and upholding IT policies and procedures
Contribute to maintaining an accurate asset register of physical and digital IT assets and maintain a replacement plan
Contribute to maintaining ICT technical documentation
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES (AT LEAST 5 YEARS)

Architecting, planning and implementing complex IT systems
Firewalls (Palo Alto and/or SonicWALL preferred)
Virtualisation technologies (VMWare preferred)
Enterprise Security Services (Endpoint and Server protection.)
Extensive experience with MS Windows and MS Office product implementations and support
including Active Directory, LDAP, Exchange Remote Desktop Services and IIS
Messaging fundamentals (Mimecast SMTP, DMARC, DKIM, SPF)
Enterprise storage management (EMC, EqualLogic. iSCSI, LUN, Load balancing)
Network Design – Routing, Switching (VLAN, STP PoE), IPv4 (DHCP, DNS, Subnet)
Strong documentation and policy writing skills

DESIRED EXPERIENCE & QUALIFICATION

VMWare, MCSE, CCNP, ITIL,
Microsoft 365, Azure
Project management experience

PERSONAL ATTRIBUTES:

Willingness to find valuable work and pursue positive outcomes without instruction
Able to work fast and accurate
Able to navigate complex challenges and implement strategic solutions
Passionate, driven, kind, inquisitive, intelligent, honourable, authentic