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Rooms Division Manager – Game Lodge – Skukuza, Hazyview
Are you a seasoned hospitality professional with a passion for delivering exceptional guest experiences? We are seeking a dynamic and experienced individual to join our client’s team as a Rooms Division Manager at their Lodge in Skukuza. As the Rooms Division Manager, you will play a pivotal role in ensuring the highest level of hospitality, service, and operational excellence.
As the Rooms Division Manager, your primary responsibilities will include:
- Ensuring the highest level of hospitality and service to all guests.
- Upholding exceptional standards of cleanliness and hygiene in all areas of the lodge.
- Achieving maximum guest satisfaction and profitability through effective management of Security, Housekeeping, Maintenance, and Front Office.
- Lead and manage the day-to-day operations of Security, Housekeeping, Maintenance, and Front Office departments.
- Implement and maintain service standards to exceed guest expectations.
- Oversee housekeeping and maintenance protocols to ensure the highest levels of cleanliness and functionality.
- Collaborate with the Front Office team to enhance the guest check-in and check-out experience.
- Develop and implement training programs to enhance the skills and capabilities of the Rooms Division team.
- Conduct regular inspections to ensure compliance with established standards and identify areas for improvement.
- Bachelor’s degree in Hospitality Management or a related field.
- Proven experience in a Rooms Division Manager or similar role.
- Strong understanding of hospitality operations, including Security, Housekeeping, Maintenance, and Front Office.
- Exceptional leadership and interpersonal skills.
- Detail-oriented with a focus on maintaining high standards of cleanliness and service.
- Knowledge of industry best practices and trends.
If you are a dedicated hospitality professional with a track record of delivering exceptional guest experiences and leading operational excellence, we invite you to apply for this exciting opportunity.
To be considered, please submit your resume, a cover letter detailing your relevant experience, and your approach to maintaining high standards in a lodge environment.
We welcome candidates from diverse backgrounds and experiences. Only shortlisted candidates will be contacted.
To apply for this job, click here.
If you have not heard back from us within 7 days, please accept that your application was not successful on this occasion, Have a look at more of our available jobs in the Hospitality and Catering industry.
To apply for this job please visit jobs.recruit360.co.za.