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Revenue Administrator – Luxury Hotel Group – Cape Town
A Luxury Hotel Group is on the hunt for a skilled Revenue Administrator to join their ranks. In this pivotal role, you’ll be a key player in optimizing revenue across a diverse array of properties. Seeking an individual with a sophisticated understanding of revenue practices, top-notch analytical skills, and an unwavering commitment to excellence.
Description:
- Generate and disseminate daily pick-up reports
- Collaborate with the Revenue Team to analyze and interpret changes in pick-up reports
- Ensure accurate submission of STR data
- Assist in rate negotiations and inquiries
- Construct and maintain rates in Opera PMS
- Uphold rate parity between the hotel and OTA platforms
- Manage rebate requests and respond to emails promptly
- Address and resolve escalated revenue management queries
- Complete required daily reporting tasks
- Prepare and distribute weekly revenue and pick-up reports
- Verify the accuracy of blocks, tracking, and wash reports
- Generate and distribute weekly strategy meeting reports
- Attend and document weekly strategy revenue meetings
- Follow up on action points arising from weekly meetings
- Assist with 3rd party audits and ensure accuracy
- Complete required monthly reporting tasks
- Prepare reporting for monthly owners’ reviews
- Update reporting formats for the upcoming month
- Assist with the implementation of new systems and contribute to ad hoc projects
- Participate in the annual budgeting process
- Contribute to the annual rate contracting process
Requirements:
- 2–3 years of hands-on experience in Reservations/Revenue Management
- Preferred: Diploma in Hospitality or equivalent
- Proven ability to thrive in high-pressure environments
- Exceptional written and verbal communication skills
- Proficiency in computer applications: Opera, Word, and Excel
- Meticulous attention to detail and impeccable organizational skills
- Previous experience with Opera PMS and familiarity with online travel agents’ extranets
- Demonstrated capability in budgeting, forecasting, and market segmentation
- Ability to collaborate within a team or work independently
- Strong numerical and data analysis skills
Please send your resume, a smiling profile photo and a cover letter outlining your relevant experience.
Please note only shortlisted candidates will be contacted for an interview. We thank everybody for their interest in this position.
Good luck!!
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