• Full Time
  • Western Cape, Cape Town
  • 20000 - R22000 (Monthly) USD / Year
  • Salary: R20000 - R22000 (Monthly)


  • Town/City: Western Cape
  • State/Province: Cape Town

Website Hospitality Jobs Africa

Hospitality recruitment agency

Restaurant Reservationist – Concept Eatery – V&A Cape Town

We are seeking a dedicated and detail-oriented Restaurant Reservationist to join our team for a fine new concept eatery at V&A .

Description:

Reservation Management

Handle incoming reservation requests via phone, email, and online platforms

Maintain an organized reservation system and accurately record guest information and special requests.

Provide friendly and professional assistance to guests, addressing inquiries, and offering recommendations regarding menu options, seating arrangements, and special events

Efficiently manage table assignments and optimize seating capacity to accommodate guest preferences while maximizing restaurant revenue.

Communication

Liaise with other departments, including kitchen staff and servers, to coordinate reservations and ensure smooth service flow.

Handle guest concerns and complaints promptly and effectively, striving to exceed guest expectations and uphold the restaurant’s reputation for excellence.

Identify opportunities to promote restaurant offerings, such as special menus, events, and loyalty programs, to enhance guest experiences and drive revenue

Assist with administrative tasks, including maintaining reservation records, generating reports, and updating reservation software as needed.

Requirements:

– Previous experience in a customer service or hospitality role preferred.
– Excellent communication and interpersonal skills.
– Strong organizational abilities and attention to detail.
– Proficiency in reservation software and basic computer skills

knowledge of dineplan, zomato, eat out etc platforms

– Ability to work efficiently in a fast-paced environment and remain calm under pressure.

If no reply is received within 4 business days please consider your application unsuccessful

To apply for this job, click here.

If you have not heard back from us within 7 days, please accept that your application was not successful on this occasion, Have a look at more of our available jobs in the Hospitality and Catering industry.

To apply for this job please visit jobs.recruit360.co.za.

Hospitality Jobs Africa

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