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Hospitality recruitment agency
Restaurant Manager – Members Club – Melville
Join an exclusive club and estate in this key client facing role of Restaurant Manager
▪ Responsible for day-to-day Restaurant operation;
▪ Managing by walkabout, assessing performance and service requirements in all outlets.
▪ Maintain a high level of customer service standards and satisfaction;
▪ Supervise the operation of the restaurant to maximize profitability and seek to ensure at all times that all members or guests on site have the best experience possible;
▪ Effectively delegate jobs and responsibilities to restaurant staff;
▪ Perform frequent checks to ensure consistent high-quality of preparation and service;
▪ Liaise with management and functions to plan and organize restaurant events;
▪ Organise and oversee regular training of all restaurant staff concerning the menu, customer service, wine, and drinks lists;
▪ Deal with customer complaints in keeping with the Club’s customer service methods;
▪ Maintain a positive and proactive attitude at all times;
▪ Manage staff per the Club’s policies and procedures;
▪ Process time books for payroll;
▪ Perform cash-ups for the staff;
▪ Perform duty manager shifts;
▪ Managing rostering of staff according to business requirements;
▪ Perform other duties as assigned by management.
PERSONAL ATTRIBUTES & SKILLS
▪ A strong dynamic leader with effective management skills such as planning, organizing, leading, and controlling are essential.
▪ Independent self-starter who can take ownership has initiative and a positive attitude.
MINIMUM / PREVIOUS EXPERIENCE
▪ Minimum 6 years Restaurant Management experience.
▪ Minimum 5 years working experience within Hospitality/Club industry.
▪ Minimum Matric
▪ Tertiary qualification in Hospitality (preferred)
▪ Computer Skills – MS Office
To apply please email [email protected] or click on the apply for job button below.
If you have not heard back from us within 7 days, please accept that your application was unsuccessful on this occasion. Have a look at more of our available jobs in the Hospitality and Catering industry