Website Hospitality Jobs Africa
Hospitality recruitment agency
Restaurant Hostess – Award Winning Restaurant – Stellenbosch
Join our client’s team as a Hostess and become the first point of contact for their esteemed guests. Your role is crucial in ensuring excellent customer service and a delightful dining experience.
Description:
As a Hostess, your responsibilities will include:
- Warmly welcoming guests to the venue
- Managing reservations efficiently
- Escorting guests to their designated dining or bar areas
- Providing menus and introducing the assigned waiter/waitress
- Creating floor plans for lunch and dinner services
- Liaising with the senior chef regarding menu changes
- Ensuring seamless transition between lunch and dinner services
- Maintaining cleanliness and organization at the hostess desk
- Handling incoming calls and addressing guest queries
- Staying informed about the estate and local information
- Notifying managers and waitstaff about VIP visits promptly
- Adhering to reservation policies and protocols
Requirements:
- High school diploma or equivalent (Grade 12); hospitality certificate preferred
- 1-2 years of prior hostess experience preferred
- Proficiency in restaurant etiquette
- Experience in managing reservations effectively
- Ability to work collaboratively in a team environment
- Strong customer service skills, both in-person and over the phone
- Excellent organizational abilities to oversee dining and bar areas
- Availability to work flexible hours, including evenings, holidays, and weekends
- Good physical condition to stand and walk for extended periods
- Comfortable interacting with distinguished clientele
- Capable of thriving in a high-pressure environment
- Well-presented with an enthusiastic demeanor
- Flexibility and accountability are key attributes for success in this role.
To apply for this job, click here.
If you have not heard back from us within 7 days, please accept that your application was not successful on this occasion, Have a look at more of our available jobs in the Hospitality and Catering industry.
To apply for this job please visit jobs.recruit360.co.za.