Website Hospitality Jobs Africa
Hospitality recruitment agency
Residential Manager – Resort – Atlantic Seaboard, Cape Town
We are seeking a highly organised and dynamic Residential Manager to oversee the day-to-day operations of our self-catering resort and long-stay facility in Cape Town. The Residential Manager will be responsible for ensuring the highest level of guest satisfaction and smooth operational efficiency, enhancing the overall guest experience while managing a dedicated team.
Description:
- Guest Relations: Serve as the primary point of contact for guests, addressing inquiries, resolving issues, and ensuring exceptional service delivery. Foster a welcoming atmosphere and maintain high standards of guest satisfaction.
- Operational Management: Oversee all aspects of facility operations, including housekeeping, maintenance, and administrative functions. Ensure that all areas of the resort are maintained to the highest standards of cleanliness and functionality.
- Team Leadership: Manage and motivate a team of staff members, including hiring, training, and performance evaluations. Implement effective scheduling and task management to ensure efficient operation.
- Financial Oversight: Monitor and manage budgetary expenses, including procurement of supplies and services. Prepare financial reports and provide recommendations for cost control and revenue enhancement.
- Compliance and Safety: Ensure compliance with health and safety regulations, as well as local laws and standards. Conduct regular inspections to guarantee a safe and secure environment for guests and staff.
- Marketing and Sales: Collaborate with the marketing team to promote the facility and attract guests. Assist in developing and implementing promotional strategies to drive occupancy and revenue
Requirements:
- Proven experience in hospitality management or a similar role.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in budgeting and financial management.
- Knowledge of local regulations and safety standards.
- Ability to work flexible hours, including weekends and holidays.
Join us in creating memorable experiences for our guests in beautiful Cape Town!
To apply for this job, click here.
If you have not heard back from us within 7 days, please accept that your application was not successful on this occasion, Have a look at more of our available jobs in the Hospitality and Catering industry.
To apply for this job please visit jobs.recruit360.co.za.