• Full Time
  • Western Cape, Cape Town
  • - R () USD / Year
  • Salary: R- R ()

  • Town/City: Cape Town
  • State/Province: Western Cape

Website Hospitality Jobs Africa

Hospitality recruitment agency

Reservationist – Prestigious Hospitality Group – Cape Town

Are you detail-oriented, customer-focused, and passionate about the hospitality industry? Our client, a leading hospitality group, is seeking a dedicated Reservationist to join their Head Office in Cape Town. This role is pivotal in managing reservations and optimizing occupancy and revenue while embodying the core values of Africalm.



We are looking for a meticulous and enthusiastic Reservationist to handle reservations for our client’s luxury properties. The ideal candidate will have a knack for customer service, a strategic mindset for optimizing occupancy, and a deep appreciation for the values that define Africalm.

Key Responsibilities:

  • Manage all aspects of guest reservations, from initial inquiries to confirmations.
  • Optimize room occupancy and revenue through strategic reservation management.
  • Provide exceptional customer service, ensuring a seamless booking experience for all guests.
  • Coordinate with various departments to ensure guest preferences and special requests are accommodated.
  • Maintain accurate records of bookings, cancellations, and changes.
  • Assist in developing and implementing strategies to maximize revenue and guest satisfaction.

What We Offer:

  • A competitive salary and benefits package.
  • A collaborative and supportive work environment.
  • Opportunities for career growth and development within a prestigious hospitality group.
  • The chance to work in the vibrant city of Cape Town.



  • Previous experience in a reservationist role or similar position within the hospitality industry.
  • Excellent communication and interpersonal skills.
  • Strong organizational skills and attention to detail.
  • Ability to multitask and handle high-pressure situations with grace.
  • Proficiency in reservation software and Microsoft Office Suite.
  • A customer-centric approach with a commitment to excellence.
  • An appreciation for and ability to embody Africalm values in daily operations.

To apply for this job, click here.

If you have not heard back from us within 7 days, please accept that your application was not successful on this occasion, Have a look at more of our available jobs in the Hospitality and Catering industry.

To apply for this job please visit jobs.recruit360.co.za.

Hospitality Jobs Africa