• Full Time
  • Western Cape, Cape Town
  • - R () USD / Year
  • Salary: R- R ()


  • Town/City: Cape Town
  • State/Province: Western Cape

Website Hospitality Jobs Africa

Hospitality recruitment agency

Reservationist – Prestigious Hospitality Group – Cape Town

Are you detail-oriented, customer-focused, and passionate about the hospitality industry? Our client, a leading hospitality group, is seeking a dedicated Reservationist to join their Head Office in Cape Town. This role is pivotal in managing reservations and optimizing occupancy and revenue while embodying the core values of Africalm.

Description:

Description:

We are looking for a meticulous and enthusiastic Reservationist to handle reservations for our client’s luxury properties. The ideal candidate will have a knack for customer service, a strategic mindset for optimizing occupancy, and a deep appreciation for the values that define Africalm.

Key Responsibilities:

  • Manage all aspects of guest reservations, from initial inquiries to confirmations.
  • Optimize room occupancy and revenue through strategic reservation management.
  • Provide exceptional customer service, ensuring a seamless booking experience for all guests.
  • Coordinate with various departments to ensure guest preferences and special requests are accommodated.
  • Maintain accurate records of bookings, cancellations, and changes.
  • Assist in developing and implementing strategies to maximize revenue and guest satisfaction.

What We Offer:

  • A competitive salary and benefits package.
  • A collaborative and supportive work environment.
  • Opportunities for career growth and development within a prestigious hospitality group.
  • The chance to work in the vibrant city of Cape Town.

Requirements:

Requirements:

  • Previous experience in a reservationist role or similar position within the hospitality industry.
  • Excellent communication and interpersonal skills.
  • Strong organizational skills and attention to detail.
  • Ability to multitask and handle high-pressure situations with grace.
  • Proficiency in reservation software and Microsoft Office Suite.
  • A customer-centric approach with a commitment to excellence.
  • An appreciation for and ability to embody Africalm values in daily operations.

To apply for this job, click here.

If you have not heard back from us within 7 days, please accept that your application was not successful on this occasion, Have a look at more of our available jobs in the Hospitality and Catering industry.

To apply for this job please visit jobs.recruit360.co.za.

Hospitality Jobs Africa

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