Reservationist – Luxury Lodge – Battlefields, Kwazulu Natal

Reservationist – Luxury Lodge – Battlefields, Kwazulu Natal

Hospitality Jobs Africa is thrilled to present a compelling opportunity for a Reservationist / Front Office Professional to join the team at a luxury lodge in the KZN Battlefields area. This role is integral to delivering outstanding guest experiences, and we are seeking a meticulous and personable individual with expertise in reservations and front office responsibilities.

Perks:

Accommodation: Enjoy the convenience of a fully serviced en-suite bedroom.

Meals and Laundry: All meals and laundry services provided.

Competitive Salary: From R10000 per month, negotiable based on experience.

Flexibility: Comfortably reside in a beautiful area of KZN, with a schedule including 7 days off per month and extended leave after one year.

Description:

Reservation Management: Oversee all reservation aspects using relevant systems and online booking platforms for our properties.

Guest Communication: Maintain excellent communication with the public, agents, and tour operators, ensuring a seamless experience.

Front Office Duties: Manage guest check-in and check-out, with initial preparations handled by the reservationist.

Financial Control: Manage the income schedule, invoices, and deposits, ensuring accurate and timely processing.

Guest Hosting: Cultivate a welcoming culture to ensure guests feel comfortable throughout their stay.

Requirements:

Experience: Previous reservations / front office experience is crucial, and familiarity with Semper is highly beneficial.

Communication: Excellent verbal and written English skills are essential, particularly when dealing with British guests.

Organisational Skills: Ability to prioritise tasks and work effectively under pressure.

Customer Service: Maintain a calm and welcoming demeanour with outstanding telephone etiquette.

This opportunity offers more than just a job – it provides a chance to be part of a dynamic team contributing to the success of a luxury lodge in a picturesque setting. The perks, including accommodation, meals, and a competitive salary, make this role even more enticing. If you are a dedicated professional with the required experience and skills, we invite you to join us on this exciting journey in the hospitality industry.

Please send your resume, a smiling profile photo and a cover letter outlining your relevant experience.

Please note only shortlisted candidates will be contacted for an interview. We thank everybody for their interest in this position.

Good luck!!

To apply for this job, click here.

If you have not heard back from us within 7 days, please accept that your application was not successful on this occasion, Have a look at more of our available jobs in the Hospitality and Catering industry.