• Contract
  • Stellenbosch
  • 9000 USD / Year
  • Salary: R9000


  • Town/City: Stellenbosch
  • State/Province: Western Cape
  • Postal Code: 2191

Website hoteltraveljobs Hospitality Jobs Africa

Hospitality Recruitment Agency South Africa

Wine Estate in Stellenbosh is looking for a fixed term Receptionist / Switchboard Operator to join their team. Welcoming guests to the various outlets & respond to general equiries

RESPONSIBILITIES

– Ensure guests are acknowledged, with kindness, warmth and sincerity, when entering and departing the reception area

– Engage with guests providing information related to the estate, the facilities & experiences;

• Conduct estate tours with guests;
• Operate telephone and switchboard service for all calls;
• Refer calls & provide assistance to the appropriate person depending on the nature of the call;
• Maintain a register of bookings and reservations and communicate with the Security department;
• Compile and update data related to the area of activity;
• Complete and distribute information that needs to be communicated around the estate;
• Correct and update electronic telephone directory;
• Ensure that lunch and dinner booking sheets from the restaurant gets communicated to
the appropriate departments;
• Keep management informed of all concerns that guests raise;
• Ensure all lost property is handed and signed over to the security manager.

REQUIREMENTS
• Grade 12, hospitality certificate will be a plus;
• Preferably 1- 2 years previous reception/switchboard operator experience;
• Excellent telephone etiquette and customer-service skills;
• Fluent in English with excellent written & oral communication skills;
• Able to work in a team;
• Good computer skills (word, excel, outlook);
• Strong organizational skills and attention to detail
• Availability to work within Hospitality operating hours (e.g. evenings, public holidays, weekends);
• Comfortable in dealing with very distinguished clientele;
• Must be well-presented and have an enthusiastic personality

To apply please email [email protected] or click on the apply for job button below.

If you have not heard back from us within 7 days, please accept that your application was not successful on this occasion, Have a look at more of our available jobs in the Hospitality and Catering industry

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