Receptionist – 5* Hotel – Cape Town

Receptionist – 5* Hotel – Cape Town

Join the prestigious team at a luxurious five-star hotel located in the heart of Cape Town. We are seeking a talented and professional Receptionist to become the face of our esteemed establishment. If you have a passion for delivering exceptional guest experiences and possess excellent communication skills, this is an opportunity to be part of a world-class hospitality brand.

Description:

• Warmly welcome and assist guests.
• Manage check-in and check-out procedures.
• Handle guest enquiries and provide information.
• Manage room reservations accurately.
• Coordinate special requests and preferences.
• Utilise reservation software efficiently.
• Communicate effectively with guests and colleagues.
• Handle phone calls, emails, and in-person enquiries.
• Resolve guest concerns promptly.
• Maintain an organised front desk area.
• Complete daily administrative tasks.

Requirements:

• Previous receptionist experience preferred.
• Familiarity with reservations systems is advantageous.
• Exceptional customer service skills.
• Excellent verbal and written communication.
• Multilingual abilities are a plus.
• Strong organizational and multitasking skills.
• Collaborative mindset and team player.
• Ability to adapt to changing priorities.
• Willingness to work flexible hours, including weekends and holidays.

To apply for this job, click here.

If you have not heard back from us within 7 days, please accept that your application was not successful on this occasion, Have a look at more of our available jobs in the Hospitality and Catering industry.