Website Hospitality Jobs Africa

Hospitality recruitment agency

Receptionist – 5* Hotel – Cape Town

Join the prestigious team at a luxurious five-star hotel located in the heart of Cape Town. We are seeking a talented and professional Receptionist to become the face of our esteemed establishment. If you have a passion for delivering exceptional guest experiences and possess excellent communication skills, this is an opportunity to be part of a world-class hospitality brand.

Description:

  • Warmly welcome and assist guests.
  • Manage check-in and check-out procedures.
  • Handle guest enquiries and provide information.
  • Manage room reservations accurately.
  • Coordinate special requests and preferences.
  • Utilise reservation software efficiently.
  • Communicate effectively with guests and colleagues.
  • Handle phone calls, emails, and in-person enquiries.
  • Resolve guest concerns promptly.
  • Maintain an organised front desk area.
  • Complete daily administrative tasks.

Requirements:

  • Previous receptionist experience preferred.
  • Familiarity with reservations systems is advantageous.
  • Exceptional customer service skills.
  • Excellent verbal and written communication.
  • Multilingual abilities are a plus.
  • Strong organizational and multitasking skills.
  • Collaborative mindset and team player.
  • Ability to adapt to changing priorities.
  • Willingness to work flexible hours, including weekends and holidays.

To apply for this job, click here.

If you have not heard back from us within 7 days, please accept that your application was not successful on this occasion, Have a look at more of our available jobs in the Hospitality and Catering industry.

To apply for this job please visit jobs.recruit360.co.za.

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