PA to Director of Rooms – 5 Star Hotel – London

5* Hotel in London, part of an international Hotel Group are seeking a  Personal Assistant to the Rooms Division Director.

Reporting to the Director of Rooms (DOR), the Rooms Coordinator will be required to take a proactive approach to communication, organisation, projects, and administration tasks while liaising with operational departments, especially the Front of House, Maintenance, Housekeeping and Security departments

•    Strong computer literacy in words, Excel and PPT

• Typing speed minimum 80 words per minute ( this will be tested)
• Answer and screen incoming calls and correspondence for DOR and assist Rooms Division when necessary.

•    Manage DOR’s calendar / meeting schedules and take meeting notes.
•    Manage and track on weekly floor walks.
•    Assist Front Office team with calls.Assist DOR with admin and day to day business support.
•    Organise trainings as directed by DOR.
•    Mange Health and Safety for team members
•    Manage all guest correspondence including public signages and in-house letter distribution.
•    Maintains a high level of communication and feedback within the Rooms Division (Front of House, security,             Housekeeping and Engineering)
•    Coordinates weekly operations meetings by preparing agenda, tracking on going items, recording notes, and             distributing to departments.
•    Creates necessary Purchase Orders when required by Rooms Division and filing them.
•    Will be required to work as an additional Journey Ambassador during times of heavy check out, check in or during         high volume events.
•    Duties as directed from DOR.
•    Manage all OTA review sites and respond directly.

Essential
•    Strong customer awareness and focus.
•    Ability to work on own initiative with minimal supervision.
•    Good interpersonal and communication skills to effectively deal with customers.
•    Well- presentable with excellent written and spoken English.
•    Ability to work and interact well as part of a team.
•    Ability to see projects through from start to finish managing time and tasks effectively.
•    Strong admin skills
•    Strong computer literacy in words, Excel and PPT

• Typing speed minimum 80 words per minute ( this will be tested)

•    Must be able to keep confidential information.
•    Work well under pressure
•    Attention to details is must.

UK salaries are taxed.

You will need some funds saved for tests and visa processing