Lodge Manager – Prestigious Private Game Lodge – Hoedspruit

Lodge Manager – Prestigious Private Game Lodge – Hoedspruit

Our client, a prestigious private game lodge in the heart of Limpopo near Hoedspruit, is seeking a dynamic and experienced Lodge Manager to assist in the day-to-day operations. The successful candidate will ensure the smooth, efficient, and profitable running of all departments while maintaining the highest standards of service and guest satisfaction. If you are passionate about hospitality management and have a strong background in lodge operations, this is an excellent opportunity to grow your career in a vibrant and scenic environment.

Description:

The Lodge Manager will work closely with the General Manager, playing a key role in overseeing the lodge’s daily functions and ensuring optimal performance across all departments. This position demands a proactive and service-oriented individual who can lead a team and drive operational excellence in hospitality services, customer satisfaction, and business profitability.

Key Responsibilities:

• Support the General Manager in all aspects of the lodge’s operations, including financial planning, human resources, food and beverage management, and rooms division.
• Ensure all departments are running efficiently, meeting high productivity levels and maintaining the lodge’s quality standards.
• Lead daily meetings and communicate initiatives from senior management to staff.
• Analyze, develop, and implement policies and procedures to improve operational effectiveness and guest satisfaction.
• Assist with budgeting, business plans, and identifying new profit opportunities while mitigating potential risks.
• Act as a liaison between the lodge’s staff and management, resolving any internal or external grievances.
• Monitor staff performance, conduct regular performance reviews, and enhance employee productivity through development and motivational techniques.
• Continuously research and implement ways to improve lodge operations while preserving the property’s high standards of service.

Requirements:

• Grade 12 certificate
• Relevant tertiary qualification in Hospitality, Tourism, or Business Management (NQF 6 level)
• 2-3 years of experience in a Lodge Manager or Senior Management position
• Experience in finance, human resources, food and beverage, and/or rooms division is essential
• Proven management and supervisory skills, with a focus on team leadership
• Excellent problem-solving, judgment, and decision-making abilities
• Strong business acumen with strategic leadership capabilities
• Exceptional written and verbal communication skills
• Resilience and the ability to work well under pressure
• High customer service orientation
• Strong interpersonal and relationship-building skills
• Excellent negotiation, influencing, and networking abilities
• Ability to drive performance and continuously seek improvement opportunities

To apply for this job, click here.

If you have not heard back from us within 7 days, please accept that your application was not successful on this occasion, Have a look at more of our available jobs in the Hospitality and Catering industry.