• Full Time
  • Botswana, Okavango Delta
  • 40000 - R41000 (Monthly) USD / Year
  • This position has been filled
  • Salary: R40000 - R41000 (Monthly)


  • Town/City: Okavango Delta
  • State/Province: Botswana

Website Hospitality Jobs Africa

Hospitality recruitment agency

Lodge Manager – Luxury Lodge – Botswana

Join a prestigious safari lodge in the heart of the Okavango Delta as a Lodge Manager. This is a unique opportunity for a seasoned hospitality professional to lead a dedicated team and ensure an unforgettable guest experience in one of Africa’s most captivating destinations.

Description:

  • Oversee day-to-day lodge operations, ensuring seamless coordination between various departments.
  • Maintain the highest standards of service delivery, from guest arrival to departure.
  • Lead and motivate a diverse team of hospitality professionals, fostering a positive and collaborative work environment.
  • Conduct regular training sessions to enhance staff skills and uphold service standards.
  • Ensure exceptional guest satisfaction by anticipating and addressing their needs promptly and courteously.
  • Manage and resolve guest concerns effectively, maintaining the lodge’s reputation for excellence.
  • Work closely with the finance team to manage budgets, control costs, and maximise revenue opportunities.
  • Implement strategies to achieve financial goals while maintaining service quality.
  • Support and promote sustainable and eco-friendly practices within the lodge operations.
  • Collaborate with local conservation initiatives to contribute to the protection of the Okavango Delta’s unique ecosystem.
  • Implement and enforce health and safety protocols to ensure the well-being of guests and staff.
  • Conduct regular risk assessments and take proactive measures to mitigate potential issues.

 

Requirements:

  • Proven experience in a managerial role within the luxury hospitality industry, preferably in a safari lodge or remote location.
  • Strong background in guest service and staff management.
  • Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
  • Excellent leadership and communication skills with the ability to inspire and guide a diverse team.
  • Effective problem-solving skills, with the ability to think on your feet and make sound decisions.
  • Comfortable working in a remote and dynamic environment, with the flexibility to handle various responsibilities.
  • Genuine interest in wildlife conservation and sustainable tourism practices.
  • Proficiency in English; additional languages such as Setswana would be advantageous.

To apply for this job, click here.

If you have not heard back from us within 7 days, please accept that your application was not successful on this occasion, Have a look at more of our available jobs in the Hospitality and Catering industry.