Groups and Incentives Operations Manager- Travel Company – Johannesburg

One of SA’s leading travel company’s is currently seeking an experienced Groups and Incentives Operations Manager.

Duties:

Actively checking the MOS on files
Negotiate preferential rates with suppliers and specialised terms for group bookings
Help prepare and support all operations of traveling files
Constantly re-evaluating internal processes, eliminating any re-work to ensure the smooth,
effective and efficient functioning of the team
Be on call for any major emergencies and immediately alert the client and Regional Touring
Manager
Managing a team of groups consultants when the G&I Sales Manager is on leave or travelling
Ensure emergency duty reports are submitted each Monday and any issues are followed up and
action taken and outcome reported to Regional Manager Touring
Ensure through strong commercial focus that all files are profitable and that margins remain in
line with &Beyond guidelines and immediately bring to attention of G&I Sales Manager any errors
resulting in loss of margin through consultant or supplier error
Month end processes

Requirements

Extensive knowledge of Tourplan, alternatively, another reservations system
Extensive sales experience in the groups and incentives area of the market
4 – 5 years management or supervisory experience in the hospitality/tourism industry (inbound
tour operating)
Minimum of 7 years inbound experience at a senior level in the hospitality/tourism industry

To apply please email [email protected] or click on the apply for job button below.

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