General Manager – Luxury Backpackers – Cape Town

General Manager – Luxury Backpackers – Cape Town

Are you an entrepreneurial and motivated leader with a passion for creating extraordinary experiences? Look no further! We are seeking a dynamic General Manager to oversee our client’s Luxury Backpackers.

Description:

As the General Manager, you will be at the forefront of ensuring the seamless day-to-day operations of our clients site, with a relentless focus on delivering unparalleled customer experiences and maximizing return on investment. Your role will encompass a wide range of responsibilities, including:

Customer Service:

Foster a positive environment for guests, employees, and the community.

Oversee the implementation of curated experiences and programming for guests.

Be present at the location to support the team in providing an exceptional guest experience.

Product:

Supervise all product areas, optimising opportunities in Front of  House, Back of  House, F&B, and Experiences.

Ensure proper stocking of supplies and equipment.

Finance & Accounting:

Improve profitability by sourcing suppliers and ensuring optimal profit margins.

Provide monthly reports detailing site revenue and expenses.

Implement effective stock control procedures.

Compliance:

Ensure compliance with all relevant laws and practices.

Report and address any issues that may disrupt business operations.

Human Resources:

Lead recruitment and selection processes for open positions.

Conduct training to enhance team levels of service and experience.

Manage payroll efficiently.

Revenue Management:

Collaborate with the Operations Team to optimize accommodation rates.

Enhance revenue streams in accommodation, Food and Beverage, and Experiences.

Monitor and maintain lean expenses.

Sales:

Build connections with the local community to increase sales opportunities.

Marketing:

Generate local and global partnerships to promote the hotel.

Develop and execute the location’s marketing plan while adhering to brand guidelines.

What You Can Expect:

Competitive salary

Access to cultural events and wellness activities at our sites and across the network.

Requirements:

Prior experience in hotel management.

Strong financial management skills.

Excellent communication skills in English.

Experience working in multicultural environments.

Understanding of processes and operational efficiency.

Strong people management and negotiation skills.

Proficient in reporting and analysing information for decision-making.

Embrace the values of culture, efficiency, entrepreneurship, and leadership.

If you are ready to take ownership, be creative, and lead a team dedicated to providing extraordinary experiences, apply now! Join our client in embracing a life of culture, efficiency, entrepreneurship, and leadership.

Please send your resume, a smiling profile photo and a cover letter outlining your relevant experience.

Please note only shortlisted candidates will be contacted for an interview. We thank everybody for their interest in this position.

Good luck!!

To apply for this job, click here.

If you have not heard back from us within 7 days, please accept that your application was not successful on this occasion, Have a look at more of our available jobs in the Hospitality and Catering industry.