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Hospitality recruitment agency
General Manager – Boutique Hotel and Lodge – Hoedspruit
We are currently seeking an experienced and dynamic professional to lead as the Manager of a 4-star Boutique Hotel and Spa in Hoedspruit. The ideal candidate will bring a proven track record in managing luxury lodges or boutique hotels, demonstrating strong leadership skills and a passion for delivering exceptional guest experiences. This role entails overseeing day-to-day operations, shaping strategic direction, and fostering a culture of excellence among the staff. If you thrive in a dynamic environment, possess a discerning eye for luxury, and are eager to contribute to the success of a prestigious establishment, this opportunity awaits you in the enchanting setting of Hoedspruit. Join us in elevating the standards of hospitality and be a key player in the continued success of this exceptional property.
Description:
- Operations:
- Day-to-day management of boutique hotel and spa operations.
- Coordination of reservations, check-ins, housekeeping, and maintenance.
- Optimization of processes for enhanced efficiency.
- Guest Experience:
- Prioritization of exceptional guest experiences.
- Continuous improvement based on customer feedback.
- Personalized services and attention to detail.
- Team Leadership:
- Motivation and leadership of the team.
- Maintenance of high service standards.
- Ongoing training and development initiatives.
- Financial Performance:
- Effective financial management.
- Budgeting, cost control, and revenue optimization.
- Analysis of financial metrics for improved profitability.
Requirements:
- Experience: Proven experience in managing luxury lodges or boutique hotels.
- Management Style: Energetic and dynamic with a firm and fair approach.
- Start Date: Immediate start.
- Additional Skills: Extra skills, especially in Food and Beverage (F&B), would be highly beneficial.
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