• Full Time
  • Cape Town
  • 75000 Gross USD / Year
  • This position has been filled
  • Salary: R75000 Gross


  • Street Address: Main
  • Town/City: Cape Town
  • State/Province: Western Cape
  • Postal Code: 0210

Website Hospitality Jobs Africa

Hospitality recruitment agency

General Manager – 5 Star Boutique Hotel – Cape Town

Stunning 5* Boutique Hotel is seeking a new General Manager.

We are looking for an experienced General Manager who has a great understanding of 5-star boutique hotels or 5***** lodges who deal with high-end international clientele.

Responsibilities include but are not limited to:

+10 years’ experience in hospitality
Provide the vision, leadership, and strategy that inspires your staff to deliver exceptional guest service
Collaborate with hotel department leaders to define goals and objectives that are compatible with the overall hotel goals, as well as strategies for achieving them
Create a budget to maximize profit margins while keeping costs in balance with guest satisfaction and quality of services
Lead sales and marketing efforts by developing a targeted strategy for publicizing the hotel’s services and amenities

Establish the hotel’s reputation for quality by inspecting rooms, public areas, and the surrounding grounds for cleanliness and upkeep
This is not an office position and you will need to be hands on (Occasionally in rooms, at the frontdesk, reservations etc.)
Must be able to work shifts / weekends / public holidays
You will be required to have emails setup on your phone and this is to be monitored
Responsible for all hotel services/daily operations, such as guest relations, arrivals/departures, reservations, front desk, housekeeping, maintenance, revenue management, expense/budget management, team building, and employee development
Maintenance management and knowledge
HR (Recruiting, salaries, staff contracts and documents)
Overseeing and improving all stock sheets
Implementing and updating current hotel systems to ensure smooth operations
PMS and reservations experience
Vast knowledge of OTAs (Booking.com, tour operators, etc.)
Maintaining or improving ranking on Tripadvisor
Being able to work in a fast-paced environment and work accurately under pressure
Attention to detail and organizational skills are critical
Presentable and well spoken
People skills – tolerance, patience, and care
Preferably based in the Western Cape as an in-person interview will be required
Own transport
Start date: As soon as possible

Salary R75 000.00 ctc. Depending on experience (No additional benefits included). This is a live-out position.

To apply please email [email protected] or click on the apply for job button below.

If you have not heard back from us within 14 days, please accept that your application was not successful on this occasion. Have a look at more of our available jobs in the Hospitality and Catering industry

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