Website Hospitality Jobs Africa
Hospitality recruitment agency
Food & Beverage Supervisor – 4* Boutique Hotel – Johannesburg
An exciting opportunity is available for a Food & Beverage Supervisor to join a dynamic team in the hospitality industry. Reporting directly to the Operations Manager, this role involves overseeing the daily operations of the Food & Beverage department at a prestigious location. If you have prior experience in restaurant service supervision and a passion for delivering exceptional guest experiences, we invite you to apply.
Description:
- Supervise Food and Beverage staff, providing guidance, training, and implementing disciplinary measures when necessary.
- Handle guest complaints or concerns promptly and professionally, escalating issues to the Operations Manager as needed.
- Conduct regular checks to maintain food quality standards and ensure guest satisfaction.
- Develop strategies for upselling and implementing promotions to increase revenue.
- Manage menu changes based on cost analysis, sales reports, and seasonal trends.
- Take food and beverage orders accurately and efficiently, utilizing POS systems as needed.
- Maintain relationships with suppliers and manage inventory levels effectively.
- Perform regular stock takes and prepare monthly costing reports.
- Manage financial transactions, including credit card settlements and cash handling.
- Ensure minimal voids and cancelled orders through effective communication with guests and kitchen staff.
- Collaborate with other departments to ensure seamless service operations.
- Maintain cleanliness and organization across all F&B outlets.
- Uphold compliance with food and beverage regulations and company disciplinary policies.
- Monitor alcohol consumption and responsibly refuse service when necessary.
Requirements:
- High school diploma.
- Hospitality Diploma or relevant certification preferred.
- Minimum of 2 years’ experience in restaurant service supervision.
- Strong communication and interpersonal skills.
- Ability to thrive in a fast-paced environment.
- Attention to detail and a commitment to upholding high standards of service.
- Flexibility to participate in special projects as required.
To apply for this job, click here.
If you have not heard back from us within 7 days, please accept that your application was not successful on this occasion, Have a look at more of our available jobs in the Hospitality and Catering industry.