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Field Guide & Assistant Lodge Manager (Couple) – Prestigious Lodge – Eastern Cape

Our client, a prestigious lodge in the Great Karoo, Eastern Cape, is seeking a dedicated and dynamic couple to join their team. This role offers a fantastic opportunity to gain experience and grow in the ecotourism and hospitality sector. The position involves working as a Field Guide/Trails Guide and an Assistant Lodge Manager, providing a diverse range of responsibilities and the chance to contribute to both the field and lodge operations.

Description:

Field Guide/Trails Guide Responsibilities:

  • Conduct engaging game drives and bush walks.
  • Host guests, providing an informative and immersive experience.
  • Prepare and present informative presentations about the reserve.
  • Monitor key species and assist with security measures.
  • Contribute to reserve and general maintenance tasks.
  • Assist in all departments as required.

Assistant Lodge Manager Responsibilities:

  • Support the daily operations of the lodge, including front-of-house duties.
  • Efficiently coordinate guest reservations, check-ins, and check-outs.
  • Host guests and ensure a friendly and welcoming environment.
  • Supervise housekeeping staff and manage shifts.
  • Oversee kitchen and bar operations, including stock takes and ordering.
  • Maintain high service standards and guest satisfaction.
  • Handle general office administration and staff training.
  • Act as backup and relief for the General Manager.

Requirements:

  • FGASA NQF2/NQF4 certification.
  • Lead Trails Guide qualification is an advantage.
  • Advanced Rifle Handling & proficiency (ARH).
  • SAPS Competency certificate.
  • Minimum two years of field guide experience in a Big 5 reserve.
  • Valid NDT registration and PrDP license.
  • Valid First Aid certificate.
  • Two to three years of experience in a similar hospitality role/environment.
  • Computer literacy, including Excel, Word, and PowerPoint.
  • Fluent in English and Afrikaans, both spoken and written.
  • Positive, enthusiastic attitude with a strong sense of responsibility.
  • 4×4 and off-road driving experience.
  • Ability to work effectively in a team environment.
  • Excellent communication and interpersonal skills.
  • Strong organizational skills, punctuality, and commitment.
  • Proactive, self-motivated, flexible, and reliable.
  • Accommodation on-site, uniform, and a monthly food allowance included.
  • Start date: Immediately.
  • Duration: Permanent position.
  • Probation period: 3 months.
  • Time off: 21 working days on duty and 7 days off.

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