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Field Guide & Assistant Lodge Manager (Couple) – Prestigious Lodge – Eastern Cape
Our client, a prestigious lodge in the Great Karoo, Eastern Cape, is seeking a dedicated and dynamic couple to join their team. This role offers a fantastic opportunity to gain experience and grow in the ecotourism and hospitality sector. The position involves working as a Field Guide/Trails Guide and an Assistant Lodge Manager, providing a diverse range of responsibilities and the chance to contribute to both the field and lodge operations.
Description:
Field Guide/Trails Guide Responsibilities:
- Conduct engaging game drives and bush walks.
- Host guests, providing an informative and immersive experience.
- Prepare and present informative presentations about the reserve.
- Monitor key species and assist with security measures.
- Contribute to reserve and general maintenance tasks.
- Assist in all departments as required.
Assistant Lodge Manager Responsibilities:
- Support the daily operations of the lodge, including front-of-house duties.
- Efficiently coordinate guest reservations, check-ins, and check-outs.
- Host guests and ensure a friendly and welcoming environment.
- Supervise housekeeping staff and manage shifts.
- Oversee kitchen and bar operations, including stock takes and ordering.
- Maintain high service standards and guest satisfaction.
- Handle general office administration and staff training.
- Act as backup and relief for the General Manager.
Requirements:
- FGASA NQF2/NQF4 certification.
- Lead Trails Guide qualification is an advantage.
- Advanced Rifle Handling & proficiency (ARH).
- SAPS Competency certificate.
- Minimum two years of field guide experience in a Big 5 reserve.
- Valid NDT registration and PrDP license.
- Valid First Aid certificate.
- Two to three years of experience in a similar hospitality role/environment.
- Computer literacy, including Excel, Word, and PowerPoint.
- Fluent in English and Afrikaans, both spoken and written.
- Positive, enthusiastic attitude with a strong sense of responsibility.
- 4×4 and off-road driving experience.
- Ability to work effectively in a team environment.
- Excellent communication and interpersonal skills.
- Strong organizational skills, punctuality, and commitment.
- Proactive, self-motivated, flexible, and reliable.
- Accommodation on-site, uniform, and a monthly food allowance included.
- Start date: Immediately.
- Duration: Permanent position.
- Probation period: 3 months.
- Time off: 21 working days on duty and 7 days off.
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