• Full Time
  • South Africa , Stellenbosch
  • Salary: RR17,000-R20,000 depending on experience


  • Town/City: Stellenbosch
  • State/Province: Western Cape

Website hoteltraveljobs Hospitality Jobs Africa

So we are looking for an absolute 5***** experienced candidate at Managerial Experience (not supervisory) in a front office role to manage a team of staff to a high level.

Ensure the highest standards are kept in guest service, cleanliness and maintenance standards

• Monitors Guest Relations employees to make sure all guests receive prompt and personal recognition
• Oversee all Guest Relations processes
• Assist in employee relations processes
• Able to carry out and complete all duties responsible for a Guest Relations Liaison and Night Auditor
• Attend morning meetings
• Able to compile the roster
• Ensure that all guest queries are taken and processed in a speedy and efficient manner
• Ensures that all Guest Relations Liaisons adhere to the established policies and procedures of the estate
• Ensure attention to detail in all tasks given

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