Website hoteltraveljobs Hospitality Jobs Africa
Duty Manager – 5***** Wine Estate – Stellenbosch
So we are looking for an absolute 5***** experienced candidate at Managerial Experience (not supervisory) in a front office role to manage a team of staff to a high level.
Ensure the highest standards are kept in guest service, cleanliness and maintenance standards
• Monitors Guest Relations employees to make sure all guests receive prompt and personal recognition
• Oversee all Guest Relations processes
• Assist in employee relations processes
• Able to carry out and complete all duties responsible for a Guest Relations Liaison and Night Auditor
• Attend morning meetings
• Able to compile the roster
• Ensure that all guest queries are taken and processed in a speedy and efficient manner
• Ensures that all Guest Relations Liaisons adhere to the established policies and procedures of the estate
• Ensure attention to detail in all tasks given
To Apply: CV and RECENT PHOTO