Duty Manager – 5* Luxury Property – Midrand Area

Duty Manager – 5* Luxury Property – Midrand Area

A busy 5* Luxury Property in the Midrand area is urgently seeking the skills and services of a dedicated Duty Manager to oversee daily operations, ensure employee productivity, monitor the efficiency of all processes, and create a positive work environment for employees. You will also meet regularly with upper management to stay up-to-date with organizational changes, issues, and improvements in their venue

Description:

• Keep track of monthly, quarterly and yearly goals
• Work with management to assess and improve processes and policies
• Monitor and report on revenue and cash flow
• Uphold and enforce company policies
• Train new hires
• Address employee complaints or performance issues as needed
• Check in with employees regularly to determine satisfaction
• Schedule shifts
• Help management create the department’s budget
• Address customer issues and complaints
• Schedule regular maintenance and cleaning of facilities
• Meet regularly with upper management to stay informed on company issues
• Oversee security of the facility

Requirements:

• Work experience as a Duty Manager or similar management role
• Previous experience in the industry preferred
• Customer service experience
• Knowledge of cash management and bookkeeping procedures
• Team management skills
• Strong organizational skills
• Experience with facilities maintenance and/or security
• Strong problem-solving skills
• Availability to work in shifts including weekends
• BSc in Business Administration is a plus

To apply for this job, click here.

If you have not heard back from us within 7 days, please accept that your application was not successful on this occasion, Have a look at more of our available jobs in the Hospitality and Catering industry.