• Contract
  • Cruise Ships
  • 28 300 USD / Year
  • This position has been filled
  • Salary: R28 300

Website hoteltraveljobs Hospitality Jobs Africa

Hospitality Recruitment Agency South Africa

We are looking for Cabin Stewards for an international cruise ship brand!!!

Standard Role Summary:
Responsible for the effective and efficient cleaning, presentation and sanitisation of passenger cabins and adjacent corridors.

Primary Responsibility of the Role:
Clean and sanitise cabins and adjacent corridors ensuring the highest levels of cleanliness. Return room service trays to housekeeping pantries. Interact with passengers on a daily basis ensuring any questions or queries are dealt with quickly and effectively, enhancing the passenger experience. Collect and return all passenger laundry and dry cleaning and ensure all newspapers, daily programmes and passenger mail is delivered as required. Separate discards ensuring they are taken out of service and empty waste bins, separating the waste in accordance with company policy.
Collect and distribute linen, towels and bathrobes from the main laundry and ensure cabins are supplied with sufficient amenities. Ensure cleaning stock and amenities are kept at the appropriate levels and re-stock lockers and cabins as required. Keep the housekeeping pantry and alleyways at the required level of cleanliness to meet public health standards. Identify and report on any fixtures or fittings that need repair or renewal within the cabins.
Effectively deal with any complaints and comments by passengers on the service, cleanliness or cabin fixtures and fittings and report these to the Deck Housekeeper. Maintain and use equipment effectively and safely at all times and ensure the safe storage of equipment and cleaning products after use. Undertake stock takes as and when required.
Meet and greet the passengers and assist with baggage services on embarkation / disembarkation days as required.

Summary of Requirements
Minimum 12 months experience of working in a large hotel with a rating of 3 star or above Knowledge of industrial housekeeping cleaning materials
Customer service orientated, previous experience of working in customer service environment desirable
Good command of written and spoken English

Certificates
Valid ENG1 medical certificate or equivalent for the duration of each voyage

Person Specification
Able to work on own with minimal supervision
Demonstrates honesty and integrity at all times
High attention to detail, able to carry out cleaning to high standards
Passionate about customer service and enjoys working hard to deliver a great service
Comfortable talking to a wide range of people including passengers
Works effectively as part of a team to deliver an efficient service, showing trust, respect and fairness in their treatment of colleagues
Communicates clearly and effectively, keeping others informed of progress and highlighting any issues
Remains calm and courteous at all times
Demonstrates cultural and interpersonal sensitivity in dealings with others
Organised, structured and focused on the detail in their approach to work
Models high standards of ethics and appropriate behaviour
Adaptable and flexible in the face of change or unanticipated events

To apply please email [email protected] or click on the apply for job button below.

If you have not received feedback within 7 working days please consider your application for this position  unsuccessful, Have a look at more of our available jobs in the Hospitality and Catering industry

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