BEAUTY THERAPIST JOB DESCRIPTION
Job Title : Beauty Therapist Job
Reports to : Salon / Spa Manager
Key Relationships
Salon Manager, Deputy Salon Manager, Senior Beauty Therapist, Hotel
General Manager, Members of Club, Hotel Guests.
Key Job Responsibilities
- Perform beauty treatments to a high standard
- Actively promote marketing activities set out by Manager
- Promote the sale of beauty products in conjunction with beauty treatments
- Responsibility for all payments made for beauty therapy treatments/products.
- Record details of all treatments taken for each client
- Assist in the sales of accessories in the club
- To take responsibility for stock control accounting systems
- To take responsibility for cashing up
Self Management
- Comply with hotel rules and regulations and provisions contained in the employment handbook
- Comply with company grooming and uniform standards
- Comply with timekeeping and attendance policies
- Actively participate in training and development programs and maximize opportunities for self development
- To maintain the appropriate attitude and physique to reflect and promote the image of the Salon
Customer Service
Demonstrate service attributes in accordance with industry expectations and company standards to include:
- Being attentive to guests
- Accurately and promptly fulfilling guest requests
- Understand and anticipate guest needs
- Maintain a high level of knowledge which will enhance the guest experience
- Demonstrate a service attitude that exceeds expectations
- Take appropriate action to resolve guest complaints
- Appreciate the dynamic nature of the health club industry/hotel industry and extend these service attributes to all internal customers
Health Safety & Security
- Ensure the highest standards of hygiene, cleanliness and tidiness in the Beauty Salon and club
- Demonstrate an understanding and an awareness of all policies and procedures relating to Health, Hygiene and Fire Life Safety
- Familiarize yourself with emergency and evacuation procedures
- Ensure all security incidents, accidents and near misses are always logged in a timely manner and brought to the attention of your line manager
The above is designed to help you in the understanding of your role and is not
intended to be a definitive list of your duties, as flexibility in meeting company
and guests needs is required by all employees.
I confirm that I have read and agreed this Job Description explaining the main duties
of my job.
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Employee Name: Date:
(Please Print)
Signed by employee: Date:
Hotel:
Signed on behalf
Of the Company