CAMP MANAGER : 5* LODGE, HLULUWE

Full Time Jobs
  • Post Date: 1st May 2018
  • Apply Before: 31st August 2018
Job Description

Hospitality Jobs Africa : Camp Manager Job

Hospitality Jobs Africa are looking for a skilled and energetic Camp Manager

SKILLS REQUIRED for THE CAMP MANAGER POSITION:

 Communication skills – with guests and fellow staff members
 Standard of your work must exceed the standard of the lodge
 Good organisational ability
 Lateral thinking ability
 Initiative
 Must adhere to World Class Hospitality and Service Standards
 Professional, courteous, hospitable to guests
 Must be able to cope under pressure to meet guests needs
 Must be able to lead people and correct things when needed
 Honest, have good integrity, proactive and driven person who has career ambitions

KNOWLEDGE REQUIRED:
 Hospitality
 Environment
 The surrounding communities
 The country
 Valid unendorsed SA driver’s license essential.

PREVIOUS WORK EXPERIENCE REQUIRED:

 Experience in the service industry especially in dealing with guests and staff
 Previous camp manger/ safari host experience an advantage
 Previous experience in working with kids an advantage

KEY OUTPUTS:
 Prepare welcome and departure notes for guests
 Check guests in during the day and manage dietaries, children, or any other special requests
 Implement and follow the BOPs
 Host guests during the day – meet them back from drive and assist with any request they have
 Ensure that all products that come into contact with the guest are consistently of the correct
standard
 Check set ups for breakfast, lunch and dinner
 Make sure the main area is always tidy and styled to the BOPs
 Host guests at meal times and check smooth running of service from the kitchen and waiters
 Work closely with waiters and HODs to maintain a high service standard
 Assist in any other departments as and when required
 Host children’s activities at the lodge
 Provide superior service and quality to guests
 Must enjoy working with children and be creative when planning fun children’s activities

4365